SBI General Insurance

SBI General Insurance came into existence after the collaboration of Insurance Australia Group and State Bank of India. Out of the total capital of SBI General Insurance, SBI possesses 74% and IAG owns 26%.

Facts and Figures of SBI General Insurance

SBI General Insurance saw a Gross Written Premium of Rs.1606 crores at the close of its 5th fiscal operation in 2014-15. The Rs. 1577 crores Gross Direct Premium helped SBI Insurance register a 33% growth. In India, SBI General Insurance so far has reached out to 77 cities across India and a total of 2246 employees areworking with SBI Insurance at the end of March 2015. In as many as 17,274 branches of State Bank of India, SBI General Insurance operates. 10 Regional Rural Banks also got license from SBI General Insurance in 2014-15 fiscal. At present, 14,178 IRDAI certified employees and more than 6323 Agents make the Distribution family of SBI General Insurance .Currently, SBI Insurance offers wide array of policies for Individuals and for Businesses.

Vision of SBI General Insurance

SBI General Insurance aims to become the most reliable general insurer and lead the nationwide campaign to increase insurance penetration in India by implementing transparent and fair business practices

Principles of SBI General Insurance

• ✔Professionals at SBI General Insurance will be exceptional
• ✔Customers of SBI General Insurance will come across best in class service with Regain & ECB
• ✔Professionals at SBI Insurance will show discipline in selecting and pricing risk
• ✔SBI General Insurance will work along with regulators to expand market
• ✔SBI General Insurance will innovate ways of doing things Values of SBI General Insurance
• ✔Trust
• ✔Teamwork
• ✔Transparency
• ✔Learning
• ✔High Performance

SBI General Insurance offers a wide range of SBI insurance online plans that individuals and businesses can buy. Some of the SBI insurance online for individuals include , SBI Car insurance online policy, SBI Health insurance online policies, SBI Travel insurance online plans and SBI Personal Accident Insurance . Some of the SBI insurance online for businesses include; Aviation, Marine, Fire, and Group Health and Group Personal Accident cover. Let's take a look at some of the most sought-after SBI Insurance online in India.

SBI Car Insurance by SBI General Insurance covers the mandatory Third Party Liability and damage to the vehicle of the insured itself. The Third party liability coverage offered by SBI Car Insurance online policies by SBI General Insurance protects policyholders against legal liabilities arising towards third parties' property damage and bodily injury or death. SBI Car Insurance online by SBI General Insurance covers any damage to the vehicle caused by external means or due to fire, explosion, self-ignition,. SBI Car Insurance online by SBI General Insurance also covers any damage occurs in transit. SBI Car Insurance online by SBI Insurance covers losses due to natural disasters like lightning, earthquake, flood. SBI Car Insurance by SBI General Insurance further protects vehicle from damages due to man-made disasters such as terrorist activity, malicious act, theft, burglary, riot. SBI Car Insurance online policies by SBI General Insurance also offers personal accident coverage up to Rs. 2 lakhs for individual owners. Occupants can be covered by SBI Car Insurance online plans against Personal Accident for a maximum Sum Insured of Rs 2 lakhs. The Personal Accident coverage of SBI Car Insurance by SBI General Insurance can be extended as well. By paying additional premium, SBI Car Insurance in India by SBI General Insurance also covers legal Liabilities to paid driverd and employees. SBI Car Insurance online by SBI General Insurance also offers a range of add-on covers such as;

• ✔SBI Car Insurance by SBI Insurance offers Nil Depreciation Cover
• ✔SBI Car Insurance online policies by SBI General Insurance offers NCB Protection Cover
• ✔SBI Car Insurance online plans by SBI General Insurance offers Return to Invoice Cover
• ✔SBI Car Insurance by SBI General Insurance offers Cover for Key Replacement Cover
• ✔SBI Car Insurance online policies by SBI General Insurance offers Loss of Personal Belongings Cover

When it comes to bonuses, SBI Car Insurance online plans in India by SBI General Insurance also provides different types of bonuses. Let's take a look at bonuses on offer at SBI Car Insurance by SBI Insurance

No Claim Bonus by SBI Car Insurance Online Policy

SBI Car Insurance by SBI Insurance offers No claim Bonus for not making any claim during a particular policy period. NCB of SBI Car Insurance by SBI Insurance can go as high as 50% and it is offered on SBI General Insurance Renewal. However, SBI General Insurance Renewal needs to be done within 90 days of the expiry date of the previous SBI Car Insurance. SBI Car Insurance online plans by SBI Insurance also facilitates transfer of NCB.

Voluntary Excess discount by SBI Car Insurance Online Policy

SBI Car Insurance by SBI General Insurance also offers voluntary Excess discount on the premium of SBI Car Insurance online plans. If you buy SBI Car Insurance online policies by SBI Insurance, you can opt for a Voluntary Excess.

SBI Health Insurance Online Policy

If you buy SBI Health Insurance by SBI General Insurance, you can maange medical treatment expenses better in India. SBI Health Insurance plans by SBI General Insurance ensures complete protection and quality health of your family.

Key features of SBI Health Insurance online policy by SBI Insurance

• ✔SBI Health Insurance online by SBI General Insurance comes with a wide range of coverage
• ✔The Sum Insured options for SBI Health Insurance online by SBI General Insurance ranges from Rs.50,000 up to Rs.500,000
• ✔People can buy SBI Health Insurance online plans by SBI General Insurance without undergoing medical test up to 45 years of age for people without any medical history
• ✔SBI Health Insurance by SBI Insurance for family provide comprehensive protection to an entire family under one single
• ✔SBI Health Insurance online policies by SBI General Insurance comes with flexible plan options such as Metro Plan, Semi Metro Plan & Rest of India
• ✔SBI Health Insurance by SBI General Insurance premium is eligible for tax deduction under Sec 80 D of Income Tax Act
• ✔SBI Health Insurance online policies by SBI Insurance covers 30 days Pre Hospitalisation Expenses and 60 days Post Hospitalisation Expenses
• ✔SBI Health Insurance plans by SBI General Insurance offers medical check-up up to a maximum limit of Rs.2,500 for every 4 years without claim

Plan Options under SBI Health Insurance Online Policy

• ✔Plan A under SBI Health Insurance online by SBI General Insurance provides 100% of the claim amount for all Locations in India including locations A such as Mumbai & Delhi.
• ✔Plan B under SBI Health Insurance online policies by SBI General Insurance provides 100% of the claim amount for locations B and C and 80% of the claim amount for location A
• ✔Plan c under SBI Health Insurance by SBI General Insurance provides 100% of the claim amount for locations C and C and 80% of the claim amount for location B AND 70% of the claim amount for location A

Exclusions of SBI Health Insurance Online Policy by SBI Insurance

• ✔SBI Health Insurance by SBI General Insurance doesn't cover pre-existing diseases before 48 months after availing SBI Health Insurance
• ✔SBI Health Insurance by SBI General Insurance doesn't cover any disease within 30 days of availing SBI Health Insurance
• ✔SBI Health Insurance online by by SBI General Insurance covers certain diseases like Hernia after 1 year of availing SBI Health Insurance
• ✔SBI Health Insurance plans by by SBI General Insurance covers certain diseases like Cataract after 2 years of availing SBI Health Insurance

If you buy SBI Two Wheeler Insurance by SBI Insurance, you can stay financially protected in case your bike or scooter gets stolen or gets involved in any mishap on the roads in India. SBI Two Wheeler Insurance by SBI General Insurance covers the mandatory Third Party Liability and damage to the vehicle of the insured itself. The Third party liability coverage offered by SBI Two Wheeler Insurance protects policyholders against legal liabilities arising towards third parties' property damage and bodily injury or death. SBI Two Wheeler Insurance by SBI Insurance covers any damage to the vehicle caused by external means or due to fire, explosion, self-ignition. SBI Two Wheeler Insurance online Policies by SBI General Insurance also covers any damage occurs in transit. SBI Two Wheeler Insurance covers losses due to natural disasters like lightning, earthquake, flood. SBI Two Wheeler Insurance by by SBI Insurance further protects vehicle from damages due to man-made disasters such as terrorist activity, malicious act, theft, burglary, riot. SBI Two Wheeler Insurance policies by SBI General Insurance also offers personal accident coverage up to Rs. 1 lakh for individual owners. Pillion riders can be covered by SBI Two Wheeler Insurance by SBI General Insurance against Personal Accident for a maximum Sum Insured of Rs 1 lakh

• ✔SBI Two Wheeler Insurance online by SBI General Insurance offers customized premium on the basis of the profile of the proposer
• ✔Policyholders in the age-group of 25 and 55 years can avail discount on premium of SBI Two Wheeler Insurance plans by SBI Insurance
• ✔SBI Two Wheeler Insurance Policies by SBI General Insurance also offers additional discounts if you renew your SBI Two Wheeler Insurance without any break

When it comes to bonuses, SBI Two Wheeler Insurance in India by SBI General Insurance also provides different types of bonuses. You can buy SBI Two Wheeler Insurance to avail these bonuses .

No Claim Bonus by SBI Two Wheeler Insurance Online Policy.

SBI Two Wheeler Insurance plans available at SBI General Insurance offers No claim Bonus for not making any claim during a particular policy period. NCB of SBI Two Wheeler Insurance available at SBI Insurance can go as high as 50% and it is offered on SBI General Insurance Renewal. However, SBI General Insurance Renewal needs to be done within 90 days of the expiry date of the previous SBI Two Wheeler Insurance. SBI Two Wheeler Insurance available at SBI General Insurance also facilitates transfer of NCB.

SBI Travel Insurance plans available at SBI General Insurance covers you against medical and various types of financial emergencies during your foreign trip. If you buy SBI Travel Insurance online policies available at SBI General Insurance you can travel across the world in peace.

Key Features of SBI Travel Insurance Online Policy

• ✔SBI Travel Insurance available at SBI Insurance offers medical coverage up to a maximum of USD 0.5 million
• ✔SBI Travel Insurance available at SBI General Insurance offers comprehensive coverage
• ✔People can buy SBI Travel Insurance online available at SBI General Insurance without undergoing medical examination
• ✔SBI Travel Insurance available at SBI General Insurance ensures worldwide protection
• ✔SBI Travel Insurance online policies available at SBI General Insurance provides round the clock assistance
• ✔SBI Travel Insurance plans available at SBI Insurance offers fair, transparent & quick cashless claim settlement

Period of SBI Travel Insurance Online Policy

• ✔SBI Travel Insurance available at SBI General Insurance is available for Single Trip. You can buy single-trip SBI Travel Insurance for minimum 1 day or maximum 180 days.
• ✔SBI Travel Insurance online available at SBI General Insurance is available for multiple trip in a single year. You can buy multi-trip SBI Travel Insurance available at SBI General Insurance for one year. Hpwever, SBI Travel Insurance available at SBI Insurance can be issued for more or less than one year.

How to Extend the Duration of SBI Travel Insurance Online Policy?

Extension of SBI Travel Insurance plans available at SBI General Insurance is available for Single Trip. But, policyholders need to have prior approval of SBI Insurance and pay extra premium. SBI Travel Insurance available at SBI General Insurance for Single Trip can be extended to 180 days. But the total duration of SBI Travel Insurance is limited to 270 days.

The premium to extend the duration of SBI Travel Insurance available at SBI General Insurance is calculated by deducting of full premium for extended period from premium received for SBI Travel Insurance.

SBI Travel Insurance o available at SBI Insurance also offers automatic extension. This extension is irrespective of the SBI Travel Insurance duration for a maximum period of 7 days after prior approval. SBI Travel Insurance policies available at SBI General Insurance offers automatic extension in case of delay of public transport. This automatic extension of SBI Travel Insurance coverage is free.

Additional features of SBI General Insurance

Renewal process for any SBI Insurance policy is quick and easy. You can renew your car insurance, get health insurance done at just a few clicks. You just have to find the SBI General Insurance Renewal option on the portal. Once you find SBI General Insurance Renewal option , you have to select the plan you want to renew and click on the SBI General Insurance Renewal Online option. For SBI General Insurance Renewal, some details are required like policy number. You can also get SBI General Insurance Renewal done without policy number if you can have your customer id. With customer ID, you can have your SBI General Insurance Renewal done.

SBI General Insurance Renewal is essential to enjoy continuous protection. If SBI General Insurance Renewal is not done timely, you cannot stay covered . Hence, SBI General Insurance Renewal is very important. On your SBI General Insurance Renewal, you can get bonuses and discounts as well if you didn't make any claim.

Claims Philosophy of SBI General Insurance

The dedicated and experienced claim management team at SBI Insurance aims to provide customers with convenient, fair,fast, transparent claims process for the management and settlement of your claim. SBI General Insurance always pays out valid claims in a timely manner. Claim team at SBI General Insurance will offer the following services;

• ✔SBI General Insurance will provide assist customers during emergency situations
• ✔SBI General Insurance will relieve the claim stress by offering co-ordination with replacement and repair of your possessions
• ✔SBI General Insurance will inform customers about claim status on regular basis
• ✔SBI General Insurance will let customers access its preferred provider of local service as per their choice
• ✔Adept professionals at SBI Insurance are capable of making prompt decision and processing claims in a fast and efficient manner.

Grievance Redressal at SBI General Insurance

SBI General Insurance values its customers and committed to provide them with best in class service. SBI General Insurance will have concern receipt acknowledged within 3 days and will come up with response as soon as the investigation about the grievance gets completed.

Grievance Redressal Process at SBI General Insurance

There are three steps of grievance redressal at SBI General Insurance. The very first step that customers can make is submit online complaints on the portal of SBI Insurance. Alternatively, customers can also call on toll-free number or send mail to the customer care department of SBI General Insurance. In case, this first step doesn’t trigger any response within 3 days, customers need to follow the second step of grievance redressal at SBI General Insurance.Customers of SBI General Insurance can send email to Customer Care Head and also to the Grievance Redressal Officer of SBI General Insurance. If even this step doesn’t provide satisfactory solution, customers of SBI Insurance need to resort to the third and final step. Customers of SBI General Insurance have to appeal to the Chairman of the Grievance Redressal Committee. The Committee will then investigate the appeal and make prompt decision on the merit of the appeal. If all these three steps fail to resolve the issue, the customers of SBI General Insurance are left with just one option of approaching the Insurance Ombudsman for Redressal. Senior Citizens customers of SBI General Insurance can also send email to specified section that looks after grievances of senior citizen

What Does SBI General Insurance Commit

• ✔SBI General Insurance is promised to act fairly, courteously and reasonably while dealing customers
• ✔SBI General Insurance vows to ensure that all its procedures are distinct and documents are clear and all customers are provided with comprehensible information regarding policies and products
• ✔SBI General Insurance is committed to provide customers with renewal reminders
• ✔SBI General Insurance will settle all genuine claims in time.
• ✔SBI Insurance will deal quickly and compassionately with wrongdoings by rectifying and taking care of complaints quickly.
• ✔SBI General Insurance will keep personal information of customers confidential.
• ✔SBI General Insurance will disclose and make available copies of its Citizens Charter, have copies available
• ✔SBI General Insurance will ensure that its professionals are skilled enough to put the Citizens’ Charter into practice.

Customer Service Motto of SBI General Insurance

SBI Insurance is pledged to put together unceasing “Exceptional Customer – Experience” by having our promises delivered with flawless quality and with clear transparency by defending interests of esteemed customers of SBI General Insurance within stipulated timelines.

Objective of SBI General Insurance Citizen’s Charter

Main objective of Citizens’ Charter of SBI General Insurance is to enhance the service quality further. This charter represents key information on facilities and services on offer for all customers of SBI General Insurance. The Charter offers comprehensive information about the mechanism for grievance redressal mechanism at SBI General Insurance as well. The charter further specifies policyholders’ obligations to ensure a healthy relationship between insured and SBI Insurance.

Latest Happenings at SBI General insurance

SBI General Insurance Study Reports Pollution Exposure

In July of 2016, SBI General Insurance teamed with Sustainable Solutions for Environment has come up with the report that people of 8 cities in India are suffering from cardiac and respiratory illness. The report by SBI Insurance also revealed that these people are exposed to Particulate Matter, Sulphur Dioxide and Nitrogen Dioxide in the air.

SBI General Insurance to Give Greater Thrust on Sale of Home Insurance Products

In the December of 2015, SBI General Insurance sought growth in home insurance section. To tap into the growing demand, SBI Insurance was in the process of introducing a simpler and easy-to-afford brand new home insurance plan.

SBI General Insurance to Give Greater Thrust on Sale of Home Insurance Products

The “Marketing Initiative of the Year” award was conferred on SBI General Insurance at the India Insurance Awards 2016 by Fintelekt. SBI General Insurance got this award for the promotion of health insurance in the less penetrated parts in India. The award is the acknowledgment of the innovative campaign carried out by SBI Insurance on the mass level to spread awareness in health insurance in the remote corners of the Country.